Refund Policy

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase of a ClubContent AI subscription, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle.com, which is the Merchant of Record for all our orders. To request a refund, visit paddle.net with the email address you used at checkout, or contact us at florian.kosel@gmail.com and we will arrange it for you.

Renewals and cancellations

You can cancel a subscription at any time from the billing page in the app or via paddle.net. After cancellation you keep access until the end of the period you have already paid for, and you will not be charged again. If a renewal was charged unexpectedly, contact us within 30 days and we will refund it.

Processing time

Approved refunds are returned to the original payment method. Depending on your bank or card issuer this usually takes 3–10 business days.

Contact

Florian Kosel, Oserstrasse 22, 2130 Mistelbach, Austria — florian.kosel@gmail.com. Full details are also available in Paddle's Refund Policy.